PageBloom

Refund Policy

Last updated: September 25, 2026

1. Digital coloring books — 14-day window

You can request a full refund on a digital coloring book within 14 days of purchase, provided you have not exported or downloaded the book's pages. A refund removes the book from your library, including any coloring progress on it.

After 14 days, digital purchases are final, except where a refund is required by law or the book is materially defective (for example, pages that will not load and that we cannot fix).

2. Printed copies

Printed copies are made to order by our print partner. You can cancel the printed portion of an order for a full refund until the print job has been submitted to the printer. After that point the copy cannot be recalled or refunded simply because you changed your mind.

If your printed copy arrives damaged, misprinted, or never arrives, contact us within 30 days of delivery (or the expected delivery date) with your order details and, where possible, photos. We will arrange a replacement or a refund of the print portion, including shipping.

3. Bundles

For "Digital + Printed Copy" bundles, the digital and print portions follow their own rules above. Refunding one portion does not automatically refund the other.

4. How to request a refund

Email support@pagebloomstudio.com from the address on your account with your order details. Approved refunds are issued to your original payment method; please allow 5–10 business days for your bank to post it.

5. Abuse

We may decline refund requests where we detect abuse, such as repeated buy-and-refund patterns or refund requests after exporting a book's pages. Chargebacks filed without contacting us first may lead to account suspension.